Awards & Accolades

Lead Us Toward Hospitality Greatness™

Our success comes from a collaborative environment, where everybody contributes, in big and little ways. We are passionate about celebrating the achievements of our people and properties.

The Latest:

  • 2024 Hilton Connie Award – The Sound Hotel Seattle Belltown, Tapestry Collection by Hilton
  • 2023 Best in Business (Travel) – Hilton Garden Inn Issaquah
    The Hilton Garden Inn won 425 Magazine's (a Eastside Seattle magazine) Best in Business Awards for Business Travelers.
  • 2023 Q2 & Q3 Hilton Brighter Together Award – The Sound Hotel
    A Hilton brand award based on exemplary guest service and commitment to hospitality.
  • 2022 Hilton Award of Excellence – The Sound Hotel Seattle
  • 2022 Marriott Platinum Circle Award – Residence Inn Wenatchee
    The Residence Inn Wenatchee has been awarded the esteemed Platinum Circle Award, presented to the top 5% of the brand in Overall GSS Score – Intent to Recommend. This accolade is a testimony of the hotel's dedication to providing unparalleled guest experiences.
  • 2022 Marriott Award for Maintenance and Upkeep – Residence Inn Wenatchee
    The Residence Inn Wenatchee received an award for their Maintenance and Upkeep, demonstrating the hotel's commitment to providing a pristine and welcoming environment for guests.
  • 2021 IHG Spirit of True Hospitality – Holiday Inn Express & Suites Pullman
  • 2021 WSU Bellhop – Douglas Dreher
    Congratulations, Doug Dreher, on being inducted into WSU's Bellhop Hall Of Fame in 2021!
  • 2021 Hilton’s Connie Award – The Sound Hotel
    This award recognizes the top Hilton hotels who blend a perfect balance of exceptional product and overall guest experience demonstrated through their remarkable service of hospitality.
  • 2021 Best of Issaquah Hotel
    Coming in first place, our Hilton Garden Inn Issaquah was proud to receive the Issaquah Reporter's Best of Issaquah award for hotels in 2021.
  • 2021 Q2 Tapestry Collection by Hilton Strong Award – The Sound Hotel Seattle Belltown, Tapestry Collection by Hilton
  • 2021 TripAdvisor Travelers’ Choice Award
    The Travelers' Choice awards are given to celebrate the best hotels on TripAdvisor based on reviews and ratings. The THG properties which received this award in 2021 include:
    DoubleTree by Hilton Billings
    Hampton Inn & Suites Northgate
    Hilton Brentwood/Nashville Suites
    Hilton Garden Inn Issaquah
    Homewood Suites by Hilton Issaquah
    Holiday Inn Express & Suites Pullman
    Home2 Suites Yakima
  • 2021 AAA Best of Housekeeping Award – The Sound Hotel Seattle Belltown, Tapestry Collection by Hilton
  • 2020 IHG’s Spirit of True Hospitality Award – Holiday Inn Express & Suites Pullman
    Given to hotels who show "True Hospitality" in their communities, our Holiday Inn Express & Suites Pullman, Washington, is a proud winner of this 2020 award.
  • 2020 TripAdvisor Travelers’ Choice Award
    The Travelers' Choice awards are given to celebrate the best hotels on TripAdvisor based on reviews and ratings. The THG properties which received this award in 2020 include:
    Hampton Inn & Suites Northgate
    Hilton Garden Inn Bellevue
    Hilton Garden Inn Issaquah
    Homewood Suites by Hilton Issaquah
    Holiday Inn Express & Suites Pullman
    The Sound Hotel Seattle Belltown, Tapestry Collection by Hilton
    Radisson RED Portland Downtown
  • 2019 Hilton Top Hotel Development Award – The Sound Hotel Seattle Belltown, Tapestry Collection by Hilton
  • 2019 Hilton’s Best Performing Front Desk Award – Hilton Brentwood/Nashville Suites
    The Hilton Brentwood/Nashville Suite hotel was awarded Hilton's 2019 Best Performing Front Desk award for hotels with fewer than 499 rooms. This award is given to hotels who have best in class front desk teams.
  • 2019 Conrad Achievement Award – Homewood Suites by Hilton Issaquah
    The Homewood Suites by Hilton Seattle/Issaquah, managed by The Hotel Group, was recognized with the 2019 Homewood Suites by Hilton Conrad Achievement Award. Ranking 17th out of 480 Homewood Suite Branded hotels, the property is excited to be recognized with this award demonstrating the highest commitment to brand standards, guest satisfaction and loyalty.
  • 2018 Connie Pride Award – Homewood Suites by Hilton Issaquah
    For three years in a row, the Homewood Suites by Hilton Seattle/Issaquah was recognized with the Homewood Suites by Hilton Connie Pride Merit Award. The Hilton award is given to the top 5% of properties within the brand who have excelled in all brand requirements. The award demonstrates the highest commitment to brand standards, guest satisfaction and loyalty.
  • 2018 Teaching Kids to CARE Award – DoubleTree by Hilton Billings
    The DoubleTree by Hilton Billings hotel was awarded the Teaching Kids to CARE award for hotels with 255 rooms and above. This award is given to hotels who are mentoring grade-schoolers with a goal of creating a mindset of sustainable change and encourages hotel teams to help kids stop and think about how they can impact the environment around them for the better (in little or big ways).
  • 2018 Quality Excellence Award – Holiday Inn Express & Suites Pullman
    For the second year in a row, the Holiday Inn Express and Suites Pullman won the Quality Excellence Award which is given to hotels who have achieved the highest levels of excellence within the InterContinental Hotels Group.
  • 2018 Marriott Renovation Excellence Award – Kansas City Airport Marriott
    Owned by THG's Opportunity Funds, the Kansas City Airport Marriott, was recognized with the Marriott Renovation Excellence Award at the 2018 MINA & Full Service Owners Conference in Washington DC. Awarded annually to a renovated hotel highlighting the industry’s most innovative design and impressive renovation, the Kansas City Airport Marriott features a complete upgrade in modern style for business and leisure travelers.
  • 2018 TripAdvisor Certificate of Excellence Award
    Certificate of Excellence awards are given to hotels which show continued excellence in hospitality. The THG properties which received this award in 2018 include:
    DoubleTree by Hilton Billings
    Holiday Inn Express & Suites Pullman
    Hilton Suites Brentwood
    Hilton Garden Inn Issaquah
    Homewood Suites by Hilton Issaquah
    Hampton Inn & Suites Northgate
    Homewood Suites by Hilton Draper
  • 2018 TripAdvisor GreenLeader Award
    The TripAdvisor GreenLeaders award showcases eco-friendly hotels, all committed to green practices like recycling, local and organic food, and electric car charging stations. This years THG winners include:
    Crowne Plaza Kansas City
    Kansas City Airport Marriott
    Hilton Garden Inn Issaquah
  • 2017 Business Award of the Year – Radisson Colonial Hotel Helena
    The Radisson Colonial Hotel Helena was named the City of Helena’s 2017 Business of the Year. Actively committed to their community, the Helena Radisson holds over 2,200 conferences annually, and was a clear front runner for this award. The hotel supports organizations and events, such as the Festival of Trees and hosts a disadvantaged family every Christmas.
  • 2017 President’s Award – Radisson Colonial Hotel Helena
    The Radisson Colonial Hotel Helena is a proud recipient of the 2017 President’s Award from Radisson. This award is given to hotels that receive top scores in guest satisfaction for quality and outstanding service.

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As a leading hospitality management company, our mission is to Serve our People and Properties, Inspire a culture of Hospitality Greatness, and Deliver maximum investment value for our Partners.