"Our mission is to create maximum investment value for our client partners and to provide personal and professional growth opportunities for our associates."
Our primary guiding principle is personal and professional integrity. It is the standard by which we make our decisions and measure our actions, as well as the value that we most strive to practice in our business relationships.

 

As Director of Operations, Robert Avila works directly with the general managers and their teams of THG owned properties. His focus on day to day operations includes customer service as well as internal associate satisfaction. Robert's deep knowledge of the industry helps him serve as an excellent mentor to the many company employees who wish to grow their own careers within hospitality.

A 22-year veteran of the industry, Robert's experience includes working as Assistant General Manager at both Bally's and The Mirage in Las Vegas, as well as serving in a variety of management roles at the Anatole Hotel in Dallas. Wanting to experience a different type of property, he even spent two years as resort manager at the Wyndham Casa Marina & Beach Resort in Key West, Florida.

Although Robert has been with THG since the summer of 2006, he feels right at home as the company's "Key Three values" mirror his own saying "A hotel is successful because it serves the customer's needs and creates the type of experience they desire. Though simple in concept, THG's Key Three training-Acknowledge & Smile, Anticipate & Deliver, Sincerely Thank-teaches core competencies that I can ensure are implemented to assure our properties success."

Robert attended the University of Nevada at Las Vegas. He resides in Dallas, Texas where he enjoys reading, movies, running, and working on home projects.